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What type of files are needed for embroidery?
Digitized files: DST, EMB, CND, EXP, PCS, PCH, KWK and more! ( Be sure to email when submitting your order)
How can I get estimate shipping cost for my order?
Unfortunately we cannot provide quotes on shipping cost, as weight and dimensions of box’s vary. We suggest using UPS website and their “Calculate Time & Cost” under “Shipping” tab.
How will I Know what services are best for my order?
With so many different products on the market today and spec’s for material to be decorated, it can be challenging not knowing which is best for application and cost. Rather it’s screen printing, embroidery or DTG, let our professionals help you pick the one that fits your needs.
What types of art files are accepted for screen print?
Vector Files:
- Adobe Illustrator CS6 or previous ( .ai )
- Adobe Indesign ( .indd )
- Eps Files ( .eps )
- Illustrator EPS ( . eps )
- PDF (. Pdf )
Raster Files: 300 ppi high resolution preferred
- Tiff ( .tif )
- Jpeg ( .jpg )
- PNG ( .png )
- BMP ( .bmp )
- Photoshop ( .psd )
- PDF ( .pdf )
What is the minimum for orders for screen print or embroidery?
There is no minimum, we can complete your customized order no matter how large or small.
What is standard production time?
Once garments are received and artwork is approved, normal production time for most products is 1-2 weeks, pending on quantity. Need your order sooner? We do provide expedited services, just give us a call and our customer service representatives can assist you.